Program Information

Taking Your Office From Great to Exceptional in Customer Service

11/05/2017   |  11:00 AM - 12:30 PM
Location: MCCORMICK PLACE, WEST BUILDING, Room W183

Take your concept of customer service to a whole new level. Examine the seven elements that are effecting customer service delivery, discuss the top eight things that are creating customer disappointment, and implement an 11-step process in becoming exceptional in customer care.



Meet the Speaker(s):
Richard Flint



Topics:
Professional & Personal Growth


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